Privacy Policy

This is the Privacy Policy of LM Konsultancy Pte Ltd, its subsidiaries, related companies, and affiliates (collectively referred to as the “LMK Group”). In this policy, "we," "our," or "us" refer to LMK Group entities as the context requires.

The security and privacy of your personal information are very important to us. This Privacy Policy governs:

• The website(s) operated by the LMK Group (collectively, our “Website”)
• Products, goods, features, and other services provided by us (collectively, our “Services”)

It explains how we collect, process, and use your personal data, as well as your choices regarding its use and disclosure. Please read this Privacy Policy carefully.

1. Personal Data

1.1 Definition

“Personal Data” refers to any data about an individual who can be identified from that data or combined with other accessible information. This includes data in our records or that you provide during interactions with us.

1.2 Examples of Personal Data

Personal Data may include, but is not limited to, the following:

• (a) Name
• (b) Identification numbers
• (c) Address
• (d) Email
• (e) Telephone number
• (f) Birth date
• (g) Photograph, image, picture, recording, film footage, likeness, or other characteristics or identification
• (h) Credit card number/bank details
• (i) Other non-public information, such as IP or device MAC ID address

1.3 Non-Personally Identifiable Information

We may also collect Non-Personally Identifiable Information, such as demographic data (e.g., age, gender, profession) or technical data (e.g., browser types, domain names). This information helps us improve and market our Services.

2. How We Collect Personal Data

2.1 Collection Methods

We may collect Personal Data through:

• (a) Submissions via our Website
• (b) Information provided during transactions or service provision
• (c) Employment applications or related documents

2.2 Aggregated Data

Our service providers may aggregate client data for analysis to improve systems and create derivative materials, excluding identifiable Personal Data.

2.3 Supplemental Information

We may supplement collected data with information from other sources to enhance our Services.

3. Purposes for the Collection, Use, and Disclosure of Personal Data

3.1 General Purposes

The LMK Group collects, uses, and discloses Personal Data for purposes including:

• (a) Providing our Services
• (b) Communicating promotions, Services, events, and updates
• (c) Facilitating vendor and partner services
• (d) Processing and administering transactions
• (e) Responding to inquiries, requests, or feedback
• (f) Verifying identity and eligibility for promotions or events
• (g) Conducting data analytics to improve our products and services
• (h) Complying with legal and regulatory obligations
• (i) Responding to claims, safeguarding legal rights, or addressing disputes

3.2 Other Purposes

For purposes not listed, we will notify you and seek your consent as required by law.

4. Disclosure of Personal Data to Third Parties

4.1 Permitted Disclosures

We may disclose your Personal Data to the following third parties:

• (a) Related corporations or affiliates of the LMK Group
• (b) Partners contracted to perform functions, such as service providers and vendors
• (c) Financial institutions, payment processors, or gateways
• (d) Law enforcement agencies, regulators, or statutory boards as required by law
• (e) Professional advisors, such as lawyers, auditors, and consultants
• (f) Any other person to whom you authorize us to disclose your Personal Data

4.2 Compliance with Law

We may disclose Personal Data without notice if required to comply with legal processes or protect the rights and safety of individuals.

5. Consent to Collection, Use, and Disclosure

By interacting with us or using our Services, you consent to the collection, use, and disclosure of your Personal Data as outlined in this policy.

6. Withdrawing Your Consent

6.1 Process

You may withdraw consent in writing by contacting our Data Protection Officer.

6.2 Processing Timeline

We generally process withdrawal requests within 30 days.

6.3 Legal Exceptions

Withdrawal of consent does not affect our right to collect, use, or disclose Personal Data as permitted by law.

7. Accuracy of Personal Data

It is your responsibility to update us on changes to your Personal Data to ensure its accuracy.

8. Access and Correction of Personal Data

8.1 Request Submission

Requests for access or correction of Personal Data should be directed to the Data Protection Officer.

8.2 Access Fees

Reasonable fees may apply for access requests.

8.3 Response Timeline

We will respond to your request within 30 days or inform you of any delay.

9. Protection of Personal Data

We take reasonable measures to protect your Personal Data but cannot guarantee complete security.

10. Retention of Personal Data

10.1 Retention Period

Personal Data will be retained only as long as necessary for its purposes or as required by law.

10.2 Data Deletion

We will cease retention or anonymize Personal Data when it is no longer necessary.

11. International Transfers of Personal Data

11.1 Data Transfers

Your Personal Data may be transferred to other countries for processing or storage.

11.2 Safeguards

We implement appropriate safeguards to ensure your data is protected during international transfers.

12. IP Addresses

We may collect your IP address and related technical data for system administration and analysis.

13. Cookies

13.1 Usage

Our Website uses cookies to enhance user experience and collect statistical data.

13.2 Disabling Cookies

You can disable cookies via your browser settings; however, this may limit functionality.

14. Links to Third-Party Websites

We are not responsible for the privacy policies of third-party websites linked from our Website.

15. Data Protection Officer

15.1 Contact Information

For inquiries or requests regarding your Personal Data, contact:
Attention: Data Protection Officer
Email Address: info@e-cities.com

16. Updates to Privacy Policy

16.1 Policy Updates

This Privacy Policy may be updated periodically.

16.2 Effective Date

Updates take effect 14 days after posting on our Website.

17. Governing Law

This Privacy Policy is governed by the laws of Singapore.

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